Thursday, September 13, 2012
Wednesday, September 12, 2012
RDP Connection Drops after Sp1 Installation on Win2k8 R2 server
Issue: After
installing Service Pack 1 of Windows 2008 R2, RDP
connection is dropped after accepting username/pwd. Event viewer logs event id
7031 this "remote desktop services service terminated unexpectedly".
Solutions:
1)
Log on to the server
console, download and install the following hotfixes.
Security Update for
Windows Server 2008 R2 x64 Edition (KB2667402)
Security Update for
Windows Server 2008 R2 x64 Edition (KB2621440)
Restart
your server. In some cases simply installing KB2667402 solves it whereas in other
both patch needs to be installed. Reapplying above hotfixes even if they have
been reported as installed, fixes the issue.
2)
This problem appears to be
directly related to the fact that SP1 is installed via a RDP session.
Replace rdpcorekmts.dll and rdpcode.dll with one
copied from a working SP1 installation.
3)
Uninstall Sp1 and
install it again through RDP console session.
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